Payment Options…

NBU offers several convenient payment options, all of which are free services to you. It is our goal to offer superior and efficient service to all of our customers. The following are several payment options currently available to you…

  • Online Bill Payments NOW Available using a debit/credit card* (Visa or MasterCard only).
  • Pay In Person: with cash, check, or money order or by using a debit/credit card* (Visa or MasterCard only).
  • Pay By Phone: with your debit/credit card* (Visa or MasterCard only).
  • Electronic Draft: Pay with a monthly electronic draft using your checking account. For your convenience, you will still receive an automatically generated statement each month.

*NOTICE: $2.50 Convenience Fee effective October 1st, 2014 for all Debit / Credit Card Transactions. Avoid this fee with a Bank Draft.

 If you are interested in any of the services listed above, or have any questions concerning the services listed above, please don’t hesitate to come by our office or contact us via email or by phone.

Customer Service/Billing Department
251.580.1626 phone | 251.937.0345 fax

Check current North Baldwin Utilities Rate Schedule

NBU's Identity Theft Prevention Program to help protect our customers.