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Payment Options
ONLINE | DRAFT | PHONE | IN-PERSON

CUSTOMER SERVICE AVAILABLE

Monday - Friday / 8a until 4:30p

Notice to former WHWS Customers

Due to the successful migration of all former Whitehouse Fork Water System (WHWS) customers to North Baldwin Utilities (NBU), the previously used Pay-N-Seconds link has been removed from our website. Payments through this system will no longer be available. New bills will be issued within the next day or two, providing you with your new customer numbers and PINs to log in to the NBU portal. Once you receive this information, you will be able to use the link below for future payments. Thank you for your cooperation and understanding!

IMPORTANT NOTICE: Avoid Bank Draft & Online Payment Change Fees:

If you wish to make changes to Bank Draft Payments or Online Payments, please call or email NBU immediately to discuss the best option for correction to avoid incurring an additional fee.

ONLINE

Pay 24/7 with a card or ACH (eCheck) through PayNSeconds, a third party payment processor specializing in secure bill payments. Select PAY ONLINE below and be 

DRAFT

Pay with monthly electronic draft using a checking account. For your convenience, you will still receive an automatically generated statement each month.  

PHONE

When processing Phone payments, NBU uses Pay-N-Seconds*, a third party payment processor specializing in secure bill payments. 

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IN-PERSON

Conveniently pay in-person at one of our office locations. Cash, checks, money orders and credit / debit cards accepted.

*Note: Processing fee charged by vendor is passed directly to the customer.

  • $2.95 for payments up to $99.99

  • 2.95% on total transaction for payments $100 & up

  • $2.75 fee for eChecks

251.580.1626 DAY

251.580.2559 NIGHT
251.937.0345 FAX

INFO@NBUMAIL.COM

OPERATING HOURS

MONDAY - FRIDAY

8:00 AM UNTIL 4:30 PM

SATURDAY CLOSED

SUNDAY CLOSED

MAILING / PHYSICAL ADDRESS

25 HAND AVENUE

BAY MINETTE, AL 36507

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