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The Baldwin County Emergency Rental Assistance Program (“ERAP”) already underway in Baldwin County can now be used for past due utility payments in addition to rental assistance.
 
If you are experiencing financial impacts from the COVID-19 Pandemic, you may be eligible to participate in the ERAP. If your ability to pay utilities has been affected, you can apply for utility assistance. 
 
You may be eligible if all of the following conditions are met:
• Property must be a rental unit located within Baldwin County.
• Past due utility payments being requested through the Baldwin County Program have not been paid or reimbursed by any other source (County, City, State or Federal).
• Funds received will be applied to past due utilities and home energy costs.
• Current income of the tenant household is at or below 80% Area Median Income (current income is the household’s income following any job loss or income reduction due to COVID-19).
• Tenant can demonstrate loss of income is directly or indirectly due to the COVID-19 pandemic.
 
Online applications can be submitted on www.baldwinALtogether.org (application can also be downloaded).
Plan to excavate or dig... Call ALABAMA ONE CALL @ 811 / 1-800-292-8525

The Department of Transportation and the City of Bay Minette Ordinance #753 require NBU to have a damage prevention program. The purpose of the program is to prevent damage to facilities by digging or excavation activities. Damaging utilities while excavating can result in damage to equipment and injury to personnel. Excavation activities as defined in the regulation include excavation, blasting, boring, tunneling, backfilling, the removal of above ground structures by either explosive or mechanical means and other earth moving operations.  

NBU participates with Alabama One Call Center for requests to locate facilities. The law requires that you call the state One Call System (811) or 1-800-292-8525 at least 48 hours before you dig or excavate. If the Alabama One Call Center is not called and damage occurs, NBU policy is to bill for all associated repair costs including the cost of lost natural gas. 

The One-Call System provides a ticket number and a verbal list of the utility companies being notified. Companies that own buried lines near your work site will then locate the underground facilities and mark them accordingly. Be sure all applicable utilities have marked their service lines before digging. All paint, stakes or flags should remain in place until your project is complete. The uniform color code for marking underground facilities is included.

Potential Hazards: Flammable, explosive mixtures may travel to an ignition source in the air. Inhaling vapors may cause dizziness, headache, loss of coordination and consciousness. Contact may cause burns or severe injury.

Actions to Take if a Leak Occurs

  1. Leave area immediately!
  2. Do NOT breathe OR make contact with leaking liquids. If possible turn off any equipment in or near suspected leak. Abandon equipment being used and move upwind from suspected leak.
  3. From a safe location, call 911 and the pipeline company, giving your name, phone number, and leak description and  location.
  4. Warn others to stay away
  5. If leak has ignited, extinguish only secondary fires.
  6. Notify NBU if you cause or notice any damage to the pipeline, no matter how small.

 

  • Signs of a Gas Release
  • Sight - Blowing gas, dead or dry vegetation, or bubbles in the water near the pipeline
  • Sound - Whistling, hissing or roaring noise
  • Smell - Odorized to smell like “rotten eggs”

 

North Baldwin Utilities works to protect your water supply by maintaining existing water systems, treating used water, drilling new wells, improving technology, and testing water for purity and quality. Read more.
Clean, plentiful, efficient and safe when used properly, Natural Gas is a reliable and efficient energy source. Even during inclement weather and power outages, natural gas service through NBU continues. Read more.
Wastewater treatment is the process of cleaning used water and sewage so it can be returned to the environment. The goal is to protect water supplies like oceans, lakes, streams and rivers. Read more.